Terms of Service
Last Updated: December 1, 2023
Welcome to Textile Bazaar. These terms and conditions outline the rules and regulations for the use of our website and services.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Textile Bazaar's website if you do not accept all of the terms and conditions stated on this page.
1. Account Registration
To access certain features of our website, you may be required to register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and accept all risks of unauthorized access
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities that occur under your account
2. Orders and Payments
All orders are subject to product availability and acceptance by Textile Bazaar. We reserve the right to:
- Refuse or cancel any order for any reason at our discretion
- Limit or cancel quantities purchased per person, per household, or per order
- Change or discontinue any product or service at any time
Pricing and Payment
- All prices are in Indian Rupees (₹) and include applicable taxes
- We accept various payment methods including credit/debit cards, UPI, net banking, and cash on delivery
- Payment must be received before order processing and shipment
- Prices are subject to change without notice
- Fabric prices are typically quoted per meter unless otherwise specified
3. Shipping and Delivery
We strive to process and ship orders promptly. Please note:
- Shipping times are estimates and not guarantees
- Delivery dates may vary based on fabric availability and destination
- We are not responsible for delivery delays due to circumstances beyond our control
- Shipping costs are calculated at checkout and are non-refundable
- Risk of loss passes to you upon delivery of products to the carrier
- Free shipping is available on orders above ₹1999 across India
4. Returns and Refunds
We want you to be completely satisfied with your fabric purchase. Our return policy includes:
- Fabrics can be returned within 7 days of delivery
- Products must be unused, in original condition with tags attached
- Cut fabrics or custom orders cannot be returned unless defective
- Return shipping costs are the responsibility of the customer
- Refunds will be processed to the original payment method within 7-10 business days
- Sale items and personalized fabrics are final sale and cannot be returned
5. Fabric Quality and Color Variations
As a textile retailer, we want to ensure you understand:
- Colors may vary slightly due to monitor settings and lighting conditions
- Natural fabrics may have slight variations that are characteristic of the material
- We recommend ordering swatches for color-critical projects
- All fabrics are inspected for quality before shipping
- Minor imperfections in handloom fabrics are part of their authentic character
6. Intellectual Property
All content on this website, including but not limited to:
- Text, graphics, logos, images, and software
- Fabric patterns, designs, and descriptions
- Website design and layout
Is the property of Textile Bazaar and protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. User Conduct
You agree not to use the website to:
- Violate any laws or regulations
- Infringe upon the rights of others
- Submit false or misleading information
- Transmit viruses or malicious code
- Interfere with the website's operation
- Attempt to gain unauthorized access to our systems
- Use automated systems to place orders
8. Limitation of Liability
Textile Bazaar shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use the website
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, or similar that may be transmitted through our website
- Any errors or omissions in any content
- Color variations between digital images and actual fabrics
9. Governing Law
These terms shall be governed and construed in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any changes by:
- Posting the new terms on this page
- Updating the "Last Updated" date
- In some cases, providing additional notice (such as email notification)
Your continued use of our website after any changes constitutes acceptance of the new terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.