We want you to be completely satisfied with your purchase. Read our transparent return and refund process.
At Textile Bazaar, we take pride in the quality of our fabrics. However, if you're not completely satisfied with your purchase, we're here to help. Our return policy lasts 7 days from the date of delivery. If 7 days have gone by since your delivery, unfortunately, we can't offer you a refund or exchange.
Due to the nature of textile products (cut fabrics), we can only accept returns under specific conditions mentioned below. Please read carefully before placing an order.
To be eligible for a return, your item must be:
| Condition | Status | Details |
|---|---|---|
| Unused & Unwashed | Required | Fabric must be in original condition |
| Original Packaging | Required | With all tags and labels attached |
| Within 7 Days | Required | From date of delivery |
| Cut Fabric | Not Eligible | Cut/metre pieces cannot be returned |
| Custom Orders | Not Eligible | Made-to-order fabrics cannot be returned |
| Sale Items | Conditional | Only if defective/damaged |
Email us at returns@textilebazaar.shop or WhatsApp us at +91 98765 43210 within 7 days of delivery. Include your order number and reason for return.
Our team will review your request and send a Return Authorization Number if eligible. Do not ship items without this authorization.
Pack the item securely in original packaging. Include all tags and our provided return label. Ship to our return address.
We inspect returned items within 3-5 business days of receipt. You'll receive email updates throughout the process.
Once approved, refunds are processed to original payment method within 7-10 business days. Exchanges are shipped immediately.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
The following amounts will be deducted from your refund:
We replace items if they are defective or damaged. If you need to exchange it for the same item:
For damaged/defective items, please provide clear photos of:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Recommended Shipping: We recommend using a trackable shipping service and purchasing shipping insurance for returns. We cannot guarantee that we will receive your returned item.
Return Address:
Textile Bazaar Returns Department
456 Return Center, Textile Market
Surat, Gujarat - 395010
India
Our customer support team is here to help you with any questions about our return policy.